Settings submenu
In the settings submenu, you have access to project information, widget design, question categories, message templates, and the widget's CDN code.
1. Settings
This section allows you to customize the widget's appearance and primary settings.
Domain: Specify the website domain where the widget will be active.
Categories: Manage sections to organize incoming requests.
Templates: A database of pre-written responses for operators.
Widget Script: The integration code for your website.
Update: Button to save all changes.
2. Categories
Used to organize customer requests by specific topics.
Add Category: Create a new category folder.
Edit: Change the name or description of an existing category.
Delete: Remove a category from the system.
3. Message Templates
Designed for quick responses to frequently asked questions.
Add Template: Create a new canned response.
Edit: Update the template content.
Delete: Remove the template.
Usage Example: When you start typing in the chat, matching templates will appear. Pressing Enter or Tab will automatically populate the input field with the template text, allowing you to send it instantly.
4. Widget Script (Website Integration)
This section provides the necessary code to embed the chat widget into your website.
Copy Script: Button to copy the generated JS code.
Implementation Guide:
Paste the copied script into the <head> section of your website HTML.
Once added, the widget will automatically appear on your site.
For security purposes, the script only functions on the verified domain (examples.com).
You can adjust the language by modifying the data-language attribute (uz, ru, en).