User Guide
Staff profile
What the profile dialog shows and how to delete a staff account.
👤 Staff profile and deletion
The profile dialog gathers everything about one person in a single place: contact details, status, work figures and the projects they are assigned to.
Opening a profile
Click anywhere in a row of the staff list. Clicking a person found through the global search at the top opens the same dialog.
What it shows
- Name and username — the dot next to the avatar tells whether the person is online or offline.
- The role badge and the Active / Inactive status. "Inactive" means the account is switched off and cannot sign in.
- Email address, Phone number and Company. Fields that were never filled in show a dash.
- Subscription details — plan, status, days remaining, seat usage and the dates. This block appears on the company owner's account.
- Active chats and Avg response — the person's current load and how fast they reply.
- Assignments — the list of projects with their categories next to them.
The profile is read-only: nothing can be edited from here. To change the projects, use the Assign to project dialog in the row menu.
Deleting a staff member
Press the â‹® button on the row and choose Delete. A confirmation appears:
- The action cannot be undone — the account is removed and the person can no longer sign in.
- A deleted account frees its seat in the plan, so a new staff member can take it.
- If someone is only away for a while, there is no need to delete them — unassigning them from the projects is enough.